Full Managed
IT Services
24/7/365 remote monitoring and management
Never worry about technology again, it’s all taken care of for you with proactive ’round-the-clock IT monitoring and maintenance. You and your team will be able to spend less time on IT management and more time growing your business. Have a qualified technical representative on call 24/7 for emergencies and sleep better knowing that your business is running smoothly.
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Patch Management, Antivirus Monitoring and Malware Prevention
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Using best of breed Antivirus and Malware prevention, let us manage and update your servers, workstations and other endpoints. We will ensure all elements of your environment are up to date and secure. Reduce the stress and anxiety that comes with worrying about a possible security breach due to unpatched systems and software. Ensure the reliability of your network and programs and take advantage of new software updates with zero work on your end. Your software will always run smoothly and efficiently and you’ll avoid common update complications.
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Helpdesk services to solve user issues and offer IT support
We know that when it comes to IT, there’s nothing more frustrating than a problem that may be affecting your ability to work. That’s why our managed IT service agreements can provide 24/7 helpdesk services and in-depth IT support for any issue you may have.
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Data backup, disaster recovery, and business continuity planning and management
Your data should be backed up continuously, checked for integrity and accuracy regularly, and stored in both on- and off-site locations. At Attain-ITS we recommend the 3-2-1 back up strategy. This will help protect your data from natural disasters, cyberattacks, and human mistakes or malicious intent.
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Secure the continuity of your business to ensure it’s always operational and available to customers and prospects. Your custom disaster recovery plan will outline exactly the steps taken in case of an emergency, and make sure that you can be back up and running in whatever location you choose with minimal downtime. Gain peace of mind knowing that you’re protected in case of a disaster, or any other unforeseen event.
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Comprehensive, next-gen cybersecurity
This goes beyond antivirus and a firewall. Businesses are sexy targets for cybercriminals, but a managed IT support provider can ensure you aren’t a victim. Next-gen cybersecurity services include things like multi-factor authentication, password management and cycling, single sign-on, penetration testing, 24/7 monitoring, user training and testing, access controls, and much more.
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With Attain-ITS you’ll be much more confident knowing that your users are trained and protected against the latest cybersecurity threats, and your business systems and data are guarded by the most advanced security solutions. With state of the art use training using controlled/managed simulated phishing attacks and user training, we engage your first level of defense.. your employees.
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Asset tracking and management
A good managed IT support company will standardize your hardware and software stack. This is essential for streamlined deployment, updates, and installation. That way you can keep track of everything that’s important – from hardware and software inventory data to end-of-lifecycle replacements.
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Attain-ITS offers asset tracking so you don’t have to worry about managing your assets manually or waste time trying to find out where a particular piece of equipment resides in the network stack.
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Business forecasting, future planning, and purchasing assistance
One of the best benefits of comprehensive managed IT services is that they’re proactive, not reactive. Forecasting and future planning mean your provider will proactively evaluate your current situation to see where you may want new technologies in the future or what upgrades might be needed now. They can even design future updates based on your specific goals.
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Here are Attain-ITS we look for ways to cut costs today without compromising security or service levels. This means better value and ROI for you, potential cost-savings in areas like telecom and hardware, and faster support.
Service level agreement (SLA)
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Responses for managed IT providers vary, but should be acceptable for your business needs. Managed services providers offer guarantees on service levels and how quickly your needs will be responded to and escalated if necessary. Here at Attain-ITS we will work with you and your budget to get you want you want and need.